5 minutes of downtime

Incident Report for ReadMe

Resolved

What happened?
The hubs were down from 4:07pm to 4:11pm PST

Who was affected?
Our caching server protected the incident from most users, but logged in users would have experienced the issue.

Why did it happen?
We made an infrastructure change to our database and reverted almost immediately.

Is this related to the Cloudflare migration?
It is not, Cloudflare handles our CDN and SSL, this was an infrastructure configuration change.

Posted Jan 16, 2020 - 16:15 PST

This incident affected: ReadMe Hubs.