ReadMe Refactored Outage

Incident Report for ReadMe

Monitoring

Performance has improved, but we're still investigating the issue.
Posted May 27, 2026 - 11:02 PDT

Update

We are continuing to investigate this issue.
Posted May 27, 2026 - 10:47 PDT

Investigating

We are seeing some slow performance, possibly 500 errors. investigating
Posted May 27, 2026 - 10:43 PDT

Update

We pushed a large update to our platform which caused temporary read/write disruptions. We have halted all migrations while we investigate and implement safeguards to prevent recurrence.

We should be up and running now, but please contact us if you are still experiencing any issues.
Posted May 27, 2026 - 10:17 PDT

Update

We pushed a large update platform which caused temporary read/write disruptions. We have halted all migrations while we investigate and implement safeguards to prevent recurrence.
Posted May 27, 2026 - 10:08 PDT

Monitoring

We're slowly recovering and monitoring the situation.
Posted May 27, 2026 - 08:57 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 27, 2026 - 07:52 PDT

Investigating

We are currently investigating this issue.
Posted May 27, 2026 - 06:51 PDT
This incident affects: ReadMe Hubs, ReadMe Knowledge Base, and Admin Dashboard.