Hey folks! We wanted to provide you with an update on the outage we experienced earlier today. Here’s a recap of what happened:

• At 8:26am PST, server errors for all of our critical applications (which run on Heroku’s platform) started cropping up. Within a few minutes, nearly every application running on Heroku was experiencing a full outage. This includes the applications powering ReadMe dashboards, developer hubs, and Developer Metrics platforms.
• We were paged about the incident at 8:29am PST and were actively responding by 8:30am PST. We started providing updates on the incident within a few minutes of the outage, at approximately 8:34 PST.
• We confirmed that the upstream provider causing the issues was Heroku (thanks in large part to the Twitter chatter on the topic)! Heroku also eventually confirmed the issue at 8:53am PST.
• Our service recovered fully at 9:14am PST.

We sincerely apologize again for the downtime, folks. If you have any other questions or are still experiencing troubles, please get in touch at support@readme.io!