Search re-indexes are not completing successfully for non-page types

Incident Report for ReadMe

Resolved

Our search re-index queues are processing jobs once again. Please e-mail support if you're still seeing any issues!

Posted Jul 21, 2023 - 11:52 PDT

Monitoring

A fix has been implemented and we are now testing this on specific Enterprise projects with staging

Posted Jul 21, 2023 - 08:58 PDT

Identified

We have identified a solution to reindex non-page search results.

Posted Jul 21, 2023 - 08:50 PDT

Update

We are continuing to investigate this issue.

Posted Jul 21, 2023 - 08:49 PDT

Investigating

We are having issues re-indexing non-page search results, such as custom pages and discussion posts.

Posted Jul 18, 2023 - 13:33 PDT

This incident affected: ReadMe Hubs.